GTPL Broadband Complaint – Manipulating Customers

Subject: Manipulating Customers
My Name: Aditya Thaker
My City: Rajkot
My Complaint Against: GTPL Broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.):
My Complaint Description:
Its been almost 3 months i have installed GTPL connection. Since i installed no person from GTPL approached to configure the router. Anyhow i managed to configure. Since i have installed GTPL broadband i have been facing Speed and Connectivity issues. I have called GTPL customer care end number of time. Sometimes they promised that a technician will approach and solve your issues but no one came. And sometimes when they cant help they always had excuse of that GTPL customer care call center is facing internet problems so you can call back later or they put call on hold for 15 mins and not answer. I paid +13000 for my connection. And unfortunately no refund can be received nor any help. Now help i expect from is GRAHAK SURAKSHA

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