GTPL Broadband Complaint – Refund Not Given

Subject: Refund Not Given
My Name: Trushen Patel
My City: Ahmedabad
My Complaint Against: GTPL Broadband
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 7000
My Complaint Description:
I buy a new connection from GTPL broadband 7 month plan and also pay all in advance, after 20 days there was a problem from GTPL Side the broadband cable are coming under the torrent power line, so that disconnect the line and says that in some days refund will be gievn, i wait 1 month nthing happen, after that i visit main branch to claim, they said me our fault we didn't see the mail yet, please wait 45 days more , after i will wait 3 months , still no update, i again come to office. thay told me to go other branches , i go there they said you have to go that branch , both branches are not taking my query , thay give me wrong mobile number for contact , head person also give wrong number.. one has blocked my number in mobile, today up to 6 months gone… still they are not responsible for my query

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