GTPL BROADBAND Complaint – Service

Subject: service
My Name: LALIT S SHAH
My City: ahmedabad
My Complaint Against: GTPL BROADBAND
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 5100 rs
My Complaint Description:
Maine 1 month pahle gtpl broadband connection liya he.
Gtpl company ne muje 10mbps speed aur 300GB data ka plan diya tha.jiska charge mere se 5100rs liya he.
Connection chalu hone bad mene speed chek kiya to 150 KBPS ki aa rahi he.uske bare me mene gtpl custmor care aur office me complain ki thi. GTPL company me se 2 se 3 technision aaye aur unhone speed chek karke muje bola ki hamre vah se apko jo speed aa rahi he vo maximum speed he us se jyada speed nahi aa sakti.
Mene office vale ko bola to vo bol rahe he ki jo technision bole vo sahi he.
Mene kaha to muje mere paise refund kar do agar aap speed nahi de sakte ho to.
Company ka kehna he ki ham paise refund nahi kar sakte aapko jo karna he karlo.
To aapse vinanti he ki aap GTPL valo pe karyavahi kare aur muje mere paise vapas dilaye.

Abhar.
Lalit s shah

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