Subject: Technical Issue and Technical Person response not very well
My Name: Shailesh Parmar
My City: Ahmedabad
My Complaint Against: GTPL Broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 1440
My Complaint Description:
My Name is Shailesh Parmar.
My complaint for GTPL Broadband Connection.
I was take GTPL broadband Connection for my Business Purpose (Freelancer work). First day of the my Internet connection is not work. I was call in Customer care Service. His Technical Person is come near my house, but he is not come that time my house and say i will come, i will come. When i call technical person, than last time he was say me " Aapko compain karni hai to kar do me kal hi aaunga". This person is come after 24 hours. On that day, My work is very important and work deadline on next day. When this person is come my home, his attitude is not well my home member.
For this issue, my work is cancel by the company and now, i will not require his internet.
So i will complaint in GTPL (Broadband) main Branch, but he is not refund me. Please take action for regarding my issue.