GTPL Brond Band Complaint – Net Not Working Continussly

Subject: Net Not Working Continussly
My Name: Patel Uplav
My City: Vadodara
My Complaint Against: GTPL Brond Band
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 8000
My Complaint Description:
Every 4 days net disconnected after so many complains no body technical person come to solve this problem & after every 15 time we try then after call goes to customer care & when register complain to customer care then after 24 hours net automatically connected & very next day net disconnected I have paid adv of 12 month so do needfull.
Also We Call To Appellate Officer Mr. Chintan Dudhia but their team is pickup our phone and they told us my problem resolve by 1 day, and it is resolve also. then every 3 days that is repeat. last 4-5 times i tried to nodal and appellate officer but they are not come over the phone. why i don't know. relay because of GTPL I loss my Customer.

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