GTPL Digital Cable Tv/ Broadband Complaint – Fake Promise Of Service Within 24 Hrs

Subject: Fake promise of service within 24 hrs
My Name: Kalp Shah
My City: Ahmedabad
My State: Gujarat
My Complaint Against: GTPL Digital Cable Tv/ Broadband
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 10000
My Complaint Description:
Dear Sir,
I am Indian consumer residing at Ahmedabad, Gujarat 380007 . I have Broadband connection of GTPL Digital Cable TV/ Broadband service. Their connection is not working since 30 Dec 2016. I have gone through normal complain request to embarrassing countless phone calls from Mobile Num : 9426578169 and 9825060900. I lodge My complain number on dec 4th 2016, with number 1956948. Also I have attached my last login time and session snap shot with this of Dec 30th 2016. The service is still down as of today date 11/01/2017. They customer representative are giving us false promises and making us fool everyday.
I am demanding the claim of my min Rs 10000, which I have paid for the connection & the promises from the company that they will fix the connection in 24 hrs, if broad-band goes down.
Thanks,
Kalp Shah, MS Electrical Engineer
Add: 12 Matheran Soc, Paldi, Ahmedabd 380007, Gujarat, India
Mobile: 9426578169
Jay Hind

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