GTPL Hathaway Complaint – Internet Not Working Since 8 Days

Subject: Internet not working since 8 days
My Name: Devang Chandegra
My Contact No.: 9879325950
My City: Anand
My Complaint Against: GTPL Hathaway
GTPL Hathaway’s Contact Details: 07925626476, 9727633633
Complaint Category: Broadband/Internet Services
My Complaint Description:
We have bought a yearly package of broadband services from GTPL Hathaway , Ahmedabad.
We are facing severe service problems regarding internet. Every Sunday the internet goes off and no idea when it is going to restart, we have to followup for many days everytime.
But this time ,Gtpl has gone beyond limits.
We registered a complain on Monday , 21.7.14 and today it is 28.7.14, but still the matter is not solved. The services had stopped since Sunday morning.
We followup with c.care and the executives say the problem is registered and passed on to technical department.
We request you to please involve into this matter and help us solve the matter or get us the refund back , as it is worthless dealing with such irresponsible company.

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