GTPL HATHWAY PVT LTD Complaint – Too Low Speed Vs Committed Plant Speed (200 Kbps Vs 10 MBPS)

Subject: Too low speed Vs committed plant speed (200 kbps Vs 10 MBPS)
My Name: Jignesh Prajapati
My City: Ahmedabad
My Complaint Against: GTPL HATHWAY PVT LTD
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 4000
My Complaint Description:
Dear Sir / Madam,
I have bought the broadband plan with cable connection from GTPL HATHWAY PVT LTD under 200 GB 10 MBPS 12 months plan shown on website and also agreed by their sales representative. 100% advance payment has been collected by them @ 4070 Rs. When connection started, I am getting speed of @ 100 to 200 KBPS after 8 PM onwards everyday !! This is the period when I want to do maximum usage for my office works. Despite of numbers of complains in customer care and to their NODAL Officer no response / action is being taken. Requesting for your immediate help and support.

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