Subject: Internet not work
My Name: ravi gupta
My City: vadodara
My Complaint Against: GTPL PVT LTD
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 6630
My Complaint Description:
I am customer of GTPL PVT LTD. It's internet provider in Vadodara. I had complained regarding internet not working on my account 'kkgupta'. I had also 6 time walk in on GTPL customer care(vadodara) for complain for internet not working, And customer executive always committed me that your internet will start in few hours or today or tomorrow. My last complain is from 22-04-2016 and till today (02-05-2016) is not solved. Before of this month internet also not worked for 15 days and that time I also complained and also visit 2 time to GTPL cutomer care(vadodara).
Customer executive always replied me that also MGVCL employee cut the connection. But its not take such a time GTPL engineer to take solve this problem.
So, I am very frustrated and tired to complained and visit GTPL customer care (vadodara).
So I kindly requested that please help me to unsubscribe my GTPL account and also help to get back my money which I paid as a check amount of 6630.