Subject: refund for not provided full service
My Name: SUMIT PARMAR
My City: SURAT
My State: GUJARAT
My Complaint Against: GUJARAT STATE ROAD TRANSORT CORPORATION
Complaint Category: Public Transportation
Claim Amount (Approx.): 500
My Complaint Description:
I booked the eticket from online gsrtc portal from surat to Nasik on 11/10/2017 and my journry date was 20/10/2017.
The bus service start point was ankleshwar and end point was shirdi via dharampur.On the date of journey bus service was terminated at dharampur due to Maharashtra state transport strike.so I should be charged for provided service (Surat to dharampur) only and the balance service (dharampur to Nasik) charges to be refunded.
total fare amount I paid for the eticket was Rs.941/- (For 4 full tickets & 1 half ticket).and the fare amount for Surat to dharampur is Rs.437 (4 full ticket & 1 half ticket). so I am requesting to GSRTC to refund the balance journey fare amount Rs.504/- against my ticket PNR no.G17029915 for the service not provided by the GSRTC.
Kidly give the justice to me.