Subject: Cheating with customer
My Name: Misal Patel and Kinjal Parikh
My City: Anand, Gujarat
My Complaint Against: Gurunanak
Complaint Category: Others
Claim Amount (Approx.): 4500
My Complaint Description:
My wife and sister went to this shop for shopping and bought about Rs.50000 worth of clothes. When they bought clothes they got good service.
When clothes were not according to the size, Gurunanak assured us that they will do all the adjustment in the sixe through their tailor so they went ahead with the purchase.
However all the clothes were not ready for pick up on given day and we picked up some of them which were not been resized at all.For the rest of the clothes we werw promissed another day which was after a week and we went to pick up after two weeks which was one week more than the given time again the dress was not ready and we were promised next day for pick up so we went there next day after driving 65kms as we live in ahmedabad and picked up the dress only to find that it was not resized at all as promissed and the dress was open from one side no stiches at all so no one can wear it.
When I called to the shop they did not even said sorry and told us to take dress to them again for resizing.
At the end I am not ready to travel 65kms everyday and decided to make complain against them.
I hope you will take necessary steps against them.I am flying out to New Zealand on 27/12/2015.
Misal and Kinjal.