Subject: Internet not working or not working properly and providing no service even though complained 15 times
My Name: Priyesh Chamanbhai Marvi
My City: surat
My Complaint Against: Hathway
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 250000
My Complaint Description:
We brought Hathway broadband internet plan around 2-3 months ago.
It is Rs. 8202/- for 6 month.
They promised us that they will provide good service and their service guy will come in 24 hours after registering complaint.But after buying their plan, we faced many problem of internet not working properly.
So we complained for the same to their customer care (3 times). But their service guy never come. We called their salesman by whom we brought the plan.
Due to this issue we lost money from our client and they cut our 1 month money around INR 250000/- .So i would like to claim on company for INR 250000/-.
I also attached screenshot for complaint.But they never come.You can check hathway's registered if they come and solved. Or asked to support us and resolve issue.
Today, again, the internet is not working. And we are tired of dealing with this company.
So please help us to get the Claim money along with the our time wasted because of all these problems.
Thanks and Regards,