Subject: robbed from an ATM with no guard
My Name: diwa shah
My City: delhi
My Complaint Against: HDFC
Complaint Category: Banks Complaints
Claim Amount (Approx.): 10000
My Complaint Description:
I Diwa Shah had gone to an HDFC ATM outside the Moolchand metro station on 15th June ,2016.At 3:05 pm I withdrew 7000 rupees from my SBI debit card at the name of Diwa Shah,when a tall guy barged inside. I found it a little strange since i was still counting my money when he came inside the ATM . THERE WAS NO GUARD OUTSIDE THE ATM and this gave him a good OPPORTUNITY to enter forcefully .The man came and pretended like his card won't go inside and told me to clear my transaction by inserting my card again so that he could carry on with his process. I hesitated first but he was so insistent ,pretending like his card wont go inside . I put my card inside in order to clear his doubts and cancel my transaction. He again pretended like his card wont go inside , and this time another man entered the ATM. They both started pressurizing me to insert my card again. After inserting my card , the man started handling the ATM and pretended like his card had gone inside this time and told me to leave . I was just 200 meters away when i received a message saying that 10000 rupees had been withdrawn from my account. I rushed back and found no one around .With NO GUARD OUTSIDE I GOT ROBBED FROM AN HDFC ATM IN THE BROAD DAYLIGHT .
I Want my incident to reach out to as many people as possible since our safety has been taken for granted .
I request HDFC to RECRUIT GUARDS outside every ATM so that these frauds do not happen so easily.
I request them to help me trace the thieves by providing me the cctv footage of the incident.
NAME : DIWA SHAH
CONTACT : 7042141261
EMAIL ID : [email protected]