HDFC LIFE INC. Complaint – REFUND ISSUE OF POLICY 18501943

Subject: REFUND ISSUE OF POLICY 18501943
My Name: BHADRESH DAVE
My City: ANKLESHWAR
My Complaint Against: HDFC LIFE INC.
Complaint Category: Insurance Companies
Claim Amount (Approx.): 2400
My Complaint Description:
Refer my hdfc policy proposal reference: 1200039975723 & my policy no:18501943 – i have completed all formalities and paid the policy money on JUNE 8, 2016. Completed my medical checkups – but since its online processing neither the customer care email onlinequery@hdfclife.com and the provided phone number 1800-266-0315 none is providing prompt response. There is too much of delay – i am happy even they don’t issue me policy. I am expecting full money refund as this process is too much time consuming and they are wasting customers time The usual service commitment by hdfc life team is 18-22 working days but in my case its more than 57 working days and no progress or prompt action is taken. Had you been timely intimated regarding the processing status.This delay appears to be intentional from HDFC , so that customer will cancelled the Policy after long waiting My sincere request to you is , HDFC should give back the money which is spend for Medical as the delay is intentional. I strongly feel that the HDFC delays the policy purposefully and enjoy the benefit of Medical testing amount I would have not gone for cancellation hence the deduction of Medical fees cannot be levied on me. so please Refund the Medical amount to me with payment 2400/

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