Subject: Disagree of my term plan after 10 Month
My Name: Tushar Ajmera
My City: Ahmedabad
My Complaint Against: HDFC LIFE SECURITIES
Complaint Category: Banks Complaints
Claim Amount (Approx.): 1 Cr.
My Complaint Description:
(This is the conversation between me and HDFC LIFE people which i am sending you and when you required i will come with the prints of all my mail details to better justify.)
Hear with I Tushar Ajmera from Ahmedabad. I am a professional Photographer. In May 2015 your RM of HDFC Bank of Bodakdev Branch is my relation officer came at my office to introduce me of HDFC Protect Plus2 plan. As par I know that Mr. Sanjay Jain (mob.7878526003 and 9909926003) is very honest and highly caring person for his customer which is connected with HDFC Bank.
I decided to join with his proposal to maintain relations and all. Finally he acknowledge me that you deserve 1.5 cr of sum assure after check my ITR of assessment year of 13-14 and 14-15. I gave all of my papers and documents what they required. Amount was final Rs.71650/- of sum assured amount of 1.05 Cr and pension of Rs.55000/- @ month to the nominee up to 10 Years. They also gave me a facility to deduct amount in EMI in quarterly period from my register Credit Card with out any interest which is also issued by HDFC bank. That may be finish in one year in four part. I also discuss about this matter with my friend cum Chartered Accountant Mr. Anil D. Ruparel in the end of month of May.
During this days I decided to go London for business purpose and I insistent to Mr. Sanjay Jain to finish all the formalities before i leave to London for more than 2 Months. (I also taken travel insurance of one year from net-banking of hdfc bank) Mr. Sanjay Jain ensured me very well to complete all the formalities regarding this plan. If I am not forget that was 10th or 15th July 2015 I had undergone a medical test after raised from jaundice.
We wait for hard copies of policy but we did not get till i come back India in 2nd October 2015. After i talk with Mr. Sanjay Jain he was feel shame on it and promise me to do as soon as possible. Say to you all people with sorry he was not suppose to solve this problem and even he do not reach where is the problem? Some time he told me regarding different of signeture issues and some time something different. Result was that i did not get hard copy of policy documents of HDFC Protect Plus(2).
What was happened?
When i fired about this to Mr. Sanjay Jain and also realized about what happen if any thing happened with me during my London journey? Are you be able to give all amount of my family in my absence?There was no answer and only said "sorry sir".
After couple of days he called me and inform me to submit my ITR of assessment year 15-16. I was shocked after hearing this news because why? When you check all the papers of my ITR before final the proposal? As par the rule of ITR of the Government of India i am authorized to submit before 31st March 2016. (i always submit before that but last year we all were busy in foreign tours) that was not possible to upload my ITR because of CA's apsenciya. I informed him about this than after i do not know what happened i received a massage from him in end of October that my application is rejected and credit money in my card On. 22/12/2015 after more then 6 months.
As par discuss with my CA Mr. Anil Ruparel he guide me to go through Policy Bazaar because he already taken insurance from you people.
I re-apply with same HDFC protect plus(2). Online i got quotation and also more then 12 times talk to Mr. Rahul on telephone from Policy Bazaar. He guide me on line how much i have to pay and what is the amount sum assured is. Finally he acknowledge me to get 1cr and 50K of pension of nominee up to 10 years after receive all my details of my ITR, age and all thing related policy.(of course there was not submited my ITR of 15-16)
Same thing but less premium once again i submit with the amount of Rs. 60312/- On. 4th Jan 2016. When i deal with you kind of people problems are always in front of me.
Same thing is going on and finally i upload my last ITR also high amount of 6.74 Lacks before i expected declaration of 6 Lacks. Now there is no doubt about reject.
Now see what happened?
Some time giving me wrong information regarding undergo medical and some time they do not know what happened. Some time give me to contact tall free 18001032558 for medical confirmation (which was wrong number, number was 18001032858). When i call on this number no body know about my policy. Mr. Vivek Patel is the senior of your staff also promise me to finish and give me feedback in 48 hours. Nothing after 108 hours gone. There is no any person who can relive me out of this problem.
Received a mail from you to Rate up Proposal no 18112499. You check and think on it why you Rate up? When each and everything has been done online?
Rashmika(BBE04659) says me the reason of Rate up is your previous Medical test which has been done in month of July 2015(raised from jaundice). I told her i am ready to undergo Medical what ever you can test my physical fitness.
You know what i mean? I think you better know.
I am not higher qualify person like you kind of people. There may so many mistake in my sentences but you catch my thought not to grammar.
If you not be able to catch my thought you have all audio clips which we talk on my mobile number 9825154645, better to understand.
Simply any body can understand that you are interested to use money of citizen of India. Hope this may not be true.