Https:// Complaint – Sent Old Mobile Against New Mobile

Subject: sent old mobile against new mobile
My City: APRA
My Complaint Against:
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 13000
My Complaint Description:
my name is kesar ram and i place 1 order for Samsung galaxy j7 white on 16-05-2016 order no. 100067703, and after many mails finally they dispatch my order on 8th June via ecom express and on 10th june i receive this order 13 km far from my city and after i reach my shop i open the box and inside box i was a seal broken box of j7 and inside box a old bad condition china make phone i receive. i am getting shocked to see all things they fraud me and play with my money and emotion. i am in depression this time and don't understand what to do? please resolve my problem

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