ICICI BANK Complaint – Debit Bank Charges

Subject: debit bank charges
My Name: usha tibrewal
My City: kolkata
My Complaint Against: ICICI BANK
Complaint Category: Banks Complaints
Claim Amount (Approx.): 2500
My Complaint Description:
MY SB A/c No 129301000875 with ICICI Bank 8,AJC Bose Road Branch
Bank charged Bank Charges to my a/c as under:
dt. amount
12.2.15 393.26
19.6.15 513
23.6.15 513
14.7.15 513
11.8.15 513
I also maintained one Recurring deposit a/c (no.129325000393) with same bank matured on 23.3.15
I visited the Branch requesting for reversal of such charges as once my RD A/c balance is transferred in SB A/c balance in my a/c will not fall below MIN. Bal. requirement & gave them letter on 17.8.15 but till now the charges are not reversed and they state that approval is awaited. On the one hand Bank had my Balance in RD a/c since March 15 while on the other it charged Bank charges on SB a/c which is totally unjustified and harsh step against interest of genuine Customer.
Bank has transferred my RD a/c maturity to my SB a/c in Aug 15 only and thereby stating lower balance in my a/c till Aug 15 and hence kept on charging Bank charges month after month totaling to Rs 2445/-
Same should be credited back to my A/c

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One thought on “ICICI BANK Complaint – Debit Bank Charges

  1. Dear Ms. Tibrewal,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    ICICI Bank Customer Service Team

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