Subject: Home Loan
My Name: Kanu Patel
My City: Kalol
My State: Gujarat
My Complaint Against: ICICI HOme Finance
Complaint Category: Banks Complaints
Claim Amount (Approx.):
My Complaint Description:
I have taken Home Loan from ICICI bank and my home loan no. is NHMEH00000808924 on floating base rate. And my mobile no. is 9924240598.
They do not reduce my interest rate since October 2015. Since October 2015 Government has reduced repo rate two times. As per rules my interest rate must be reduced. But they do not give me proper answer. They have told me that your loan was approved from ICICI home finance; we cannot reduce your rate. Because reduced repo rate is not applicable to you. But you can covert it and for that you have to pay moneys.
So my question is how they can say that your loan is floating rate based loan. In floating rate based loan, interest rate must be reduced as Government will reduce repo rate. But they are not ready.
Please help me.