Idea Cellular Complaint

Subject: Not Activated selected plan eventhough i have done payment before 3 months
My Name: Gangev Prajapati
My Contact No.: 9574008116
My City: Adalaj
My Complaint Against: idea cellular
idea cellular’s Contact Details: Nitinbhai-9924198763, Maulik-9624502488
Complaint Category: Idea Complaints
My Complaint Description:
Dear Sir,
I am Gangev Prajapati, Adalaj, Dist-Gandhinagar-382421, Mobile#9574008116. I have idea complaintpaid mobile number. I have paid Rs.749/- on date – 29th Nov’13 for CUG Plan – ARP PSB CUG 749-12M(677) to Idea.But some reason I have received my first bill after doing payment with Plan –Corporate Spl.CUGPlan 59 (484) and received Rs.780.65/- as a “Balance carried forward” though I have done this amount as an annual plan. Also I have faced Monthly Charges Rs.99/- in my bill(Invoice Period-8-dec-2013 to 7-Jan-2014). for the same i have complained many times to idea contact person & customer care, they gave me answer before few days as ”your requested plan is not available.” as my rs.almost 300/- is deducted from my balance.
From- Gangev Prajapati

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2 thoughts on “Idea Cellular Complaint

  1. Dear Customer,

    We wish to inform you that the matter is currently being followed up and our concerned team will get back to you at the earliest.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Dear Customer,

    As per your telecon with our customer service associate on 19th February 2014, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

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