Idea Cellular Complaint – Against Idea Custumer Care

Subject: Against idea custumer care
My Name: Divyesh Limbani
My City: Mumbai
My Complaint Against: Idea cellular
Complaint Category: Idea Complaints
Claim Amount (Approx.): 50000
My Complaint Description:
Hi,
my name is Divyesh limbani.
and mera complain idea ke custumer care k against me he..
mere pass gujarat idea telecom ka (9979792949) number tha. and me apna bill bhi regularly pay karta hu.. and mujhe idea ke plans b a66e lagte the to isi liee, bad me mujhe mumbai shifting karne k wajah se mene apna yahi number portability karvaya.. us month mene 800 k ass pass bill pay kiya, jab ki mera bill plan 399 ka tha.. mujhe laga ki mumbai roaming ki wajah se itna bill aya hoga .. aur mene mera bill pay kar diya,.. lekin baad me idea ne sirf 7 dinka mujhe ek dusra bill bheja jo 1521 rupee ka tha.. to mere pass us waqt paise ki kami home ki wajah se mera bill payment late hua.. aur idea k custumer care walo ne mere ghar k number pe call kiya.. and baad me unho ne mere upar call kiya aur badi hi badtamizi k saath baat ki.. unho ne yaha tak kaha ki " bill tera baap bhi bharega" .. is lie jo bill me bharne wala tha wo bill mene nahi bhara.. agar aap bhi meri jagah hote to aap b bill na bharte.. me itna ku6 kayda kanoon janta nahi hu isi lie mene us waqt koi complaint nahi ki,, ya mene koi record bhi nahi kiya.

lekin aaaj mere upar kisi ka cal aya ki mere name ka case registered hua he delhi court se..uska number he 8445951523… baad me is vyakti ne mjhe bataya ki mera ye case koi Vishal mehra name k advocate ne kiya he jiska number he 9058643867… aur jab se mere upar ye call aya he .. tab se mere ghar wale bohot hi pareshan he.. kyu ki me bohot hi chhote ghar se hu.. kabhi bhi hamare ghar me esa hua nahi he.. and me bhi iss baat se bohot hi pareshan hu.. agra idea k custumer care wale iss tarah se baat karte he .. to isse company nahi gunda gardi kehte he..

me itne dino tak idea ka custumer raha hu .. ye soch kar mene us incident k baare me grahak suraksha me ya police me kahi complaint nahi kiya… aur ab itne dino k baad un ki taraf se esa step liya jae to ye bohot hi unfair or nazais action lagta he.. aur me aap se reequest karta hu ki aap jald se jald iss matter ko solve karee..

Hope to get the resolution as soon as possible..

Thank you.

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3 thoughts on “Idea Cellular Complaint – Against Idea Custumer Care

  1. Dear Customer,

    We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Dear Customer,

    As per your telecon with our customer service associate on 8th July 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

    Thanks & Regards,
    Customer Care, Idea Cellular

  3. Dear Customer

    As per your telecon with our customer service associate on 11th July 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

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