Subject: change the idea mobile plan without inform me
My Name: Pradip Bhugnani
My Contact No.: 8156000672
My City: Adalaj, Dist-Gandhinagar
My Complaint Against: Idea Cellular
Idea Cellular’s Contact Details: Idea Cellular
Complaint Category: Idea Complaints
My Complaint Description:
My 2 yearly plan was Rs.1499/- and after finished this plan idea company changed my plan Rs.599/- per month without informing me. there are so many other plans and i could have changed but they charges me rs.799/- for the month of May-Jun’14. then they cut down my phone for 10 days. though i have tried to convince them many times but no result. then i have to paid Rs.800/- for restoration of phone. and again next month bill Jun-Jul’14 it came Rs.699/-. they have promised us to pay the difference amount and we will change the plan according to your choice but they have not done anything.
Please try to help me my money back from Idea.