IDEA CELLULAR Complaint – INTERNET DATA SPEED VERY LESS THEN MONTHLY PLAN

Subject: INTERNET DATA SPEED VERY LESS THEN MONTHLY PLAN
My Name: HARSHIT JANI
My City: AHMEDABAD
My State: GUJARAT
My Complaint Against: IDEA CELLULAR
Complaint Category: Idea Complaints
Claim Amount (Approx.): 600
My Complaint Description:
I AM USING IDEA SIM CARD AND RECENTLY I HAVE RECHARGED MY SIM CARD WITH RS.600 FOR 3 MONTH'S UNLIMITED PLAN. AS PER THEIR PLAN THEY ARE PROVIDING 1.5GB 4G DATA / DAY BUT I HAVE NOT GOT FAST SPEED MORE THAN 3G EVEN SOMETIMES IN MY AREA THEY ARE PROVIDING 2G SPEED. WHEN I HAVE LODGED A COMPLAINT AGAINST THEM THEY REVERT ME WITH A MAIL STATING THAT THEY HAVE NO IDEA SERVICE IN MY AREA. iF THEY HAVE NO SERVICE IN MY AREA THEN WHY SHOULD THEY ALLOW CUSTOMERS TO PURCHASE THEIR SIM CARD IN MY AREA. MY ARE IS JIVARAJPARK.

PLEASE DO SOMETHING AGAINST THESE TELEPHONE OPERATORS AS THEY ALL ARE THIEVES.

REGARDS,
HARSHIT JANI
8128180812

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One thought on “IDEA CELLULAR Complaint – INTERNET DATA SPEED VERY LESS THEN MONTHLY PLAN

  1. Dear Customer,

    We regret for the inconvenience caused. We would like to inform you that your case has been escalated to the concerned team and we’ll get back to you at the earliest as & when we get an update.

    Regards,
    Neha

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