Idea Cellular Limited Complaint – Deduction Of Credit From My Account And Not Responding In A Good Manner

Subject: deduction of credit from my account and not responding in a good manner
My Name: shahrukhkhan aiyub khan pathan
My City: Ahmedabad
My Complaint Against: idea cellular limited
Complaint Category: Idea Complaints
Claim Amount (Approx.): 5 lakhs
My Complaint Description:
my internet pack was working and i did a recharge of rs 95 and then they deducted this amount by saying it was deducted as data charges . although when i checked my data plans credit it showed me the validity till 9th of march 2016! and the deduction happened on 21st of february ! my contact numbers are 7698932829 and 9643595399

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3 thoughts on “Idea Cellular Limited Complaint – Deduction Of Credit From My Account And Not Responding In A Good Manner

  1. Dear Customer,

    We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Dear Customer,

    We wish to affirm that your concern has been acknowledged and complaint for wrong deduction has been initiated by us, under reference number 1-67650061009 and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

  3. Dear Customer,

    As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

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