Idea Cellular Ltd Complaint – Wrong Billing

Subject: wrong billing
My Name: Jayendra Lakhmapurkar
My City: Vadodara
My State: Gujarat
My Complaint Against: Idea Cellular Ltd
Complaint Category: Idea Complaints
Claim Amount (Approx.):
My Complaint Description:
I was having two idea connections 9824516436, and 9824594757. I was getting combined bills. I wanted to change my package for 9824516436, I tried 10 times even more but they did/could not do it.
Because of their poor service i wanted to change to airtel.
On 12 th March 2018 the bill generated was 692.03/- , on 14 the March on my request they provided portability (SR No.C1-108477705306) to airtel. The pending bill was paid on 26 March (receipt no 277173483).
Now they are claiming that I have to pay pending amount around 1046.31/-. They have added this amount to my existing bill of 9824504757 no. Almost every day they call for that. Even they are using airtel name to call and ask me to pay the bill.
Please take action against them.

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One thought on “Idea Cellular Ltd Complaint – Wrong Billing

  1. Dear Customer,

    Apologies for the inconvenience caused. As per our records, the bill has been generated as per usage charges and plan rental also we would like to inform you that your previous bill dues has been carried forward in your current bill hence we request you to clear all your dues to avoid the inconvenience. For further clarification on the same, kindly get back to us on 198 or 12345.

    Regards,
    Neha

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