Idea Company Complaint – Balance Cut By Idea Company

Subject: balance cut by idea company
My Name: ankur sorthiya
My City: Rajkot
My Complaint Against: Idea company
Complaint Category: Idea Complaints
Claim Amount (Approx.): 40-50 rs
My Complaint Description:
idea company give me 20mb data free, but after using 4 & 10 mb data they cut all call balance , and they say to me that you alredy use 50 mb data,
They are say something falls to me about data usage, and cut my all balance.
Befor one day i called to idea customers care they says to me that, you call after 2 hr coz of natwork going to slow, afte 2hr i call back to idea , sama answer comes from idea customers care,
But I am sure to that "i am not use 20 mb data".
It acourse two time at one day intervals, thats reson my 40 & 50 rs cut at 17-5-2016 and at 19-5-2016 and in between 8pm to 11pm, so I request that give me your best…

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One thought on “Idea Company Complaint – Balance Cut By Idea Company

  1. Dear Customer,

    We regret the inconvenience caused to you. Please share your Idea mobile number and alternate contact number so that we are able to assist you. You can also visit our website, or call 198 from your Idea mobile.

    Thanks & Regards,
    Customer Care, Idea Cellular

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