Idea Complaint – Over Postpaid Bill

Subject: over complaintpaid bill
My Name: Dipjay
My City: surat
My Complaint Against: idea
Complaint Category: Idea Complaints
Claim Amount (Approx.): 20000000
My Complaint Description:
I have a complaintpaid plan with 7600535290 in Idea company. Today I got a bill Rs 1632.55 from Idea company. I am sure that I didn't use such an amount. When I called the idea customer care for the information of my bill, they told me that this bill of 1632.55 was some insolvent of my further CUG plan. He didn't pay the amount to idea company. So the idea company give me his bill. ( I want to mention that further I was in idea company with CUG plan. Someone of them didn't pay the bill of Rs.1632.55. ) then I went into Vodaphone company. then I came back again in Idea company before on

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3 thoughts on “Idea Complaint – Over Postpaid Bill

  1. Dear Customer,

    We understand your concern and regret the inconvenience. We have noted your concern. We will get back to you soon.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Dear Customer,

    As per your telecon with our customer service associate on 31st May 2016, we wish to inform you that the matter is currently being followed up and our concern team will revert to you at the earliest.

    Thanks & Regards,
    Customer Care, Idea Cellular

  3. Dear Customer,

    As per your telecon with our customer service associate on 2nd June 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

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