Subject: lack of customer care
My Name: Sabir Mansuri
My Contact No.: 8347747772
My City: Ahmedabad
My Complaint Against: Idea mobile service provider
Idea mobile service provider’s Contact Details: idea mobile service provider 9824012345
Complaint Category: Idea Complaints
My Complaint Description:
I am an idea complaintpaid customer with my number as above (8347747772). I want to tranfer from complaintpaid to prepaid which is my right as a idea customer. I called idea customer care on 198 and they asked to visit any of the idea showroom.
I have been to isanpur idea, shahibaug, maninagar idea showrooms and they are not helping me to transfer my number from complaintpaid to prepaid. All of the idea showroom states that they dont have any blank sim card with them to tranfer the number. They ask to visit one and the other showroom and i received the same reply that they dont have blank sim card.
I think its idea strategy for not loosing complaintpaid customers. Please do something.
Gujarat High Court