Idea Telecom Complaint – Wrong Plan Selected By Idea Even Change Of Plan Is Not Done.

Subject: Wrong plan selected by idea even change of plan is not done.
My Name: Hardik Patel
My City: Ahmedabad
My Complaint Against: Idea telecom
Complaint Category: Idea Complaints
Claim Amount (Approx.): 6000
My Complaint Description:
This is my 6th complaint against idea telecom services. I have bought 4 connection in easy share plan . But due to idea people mistake 2 accounts are created with 2-2 numbers. Because of this mistake i am suffering 2 bills of rs 3000 approx in every month. To resolve issue i had done lots complains to idea people but no resolution done yet. I have submitted my doc to idea store also but still complain is there. Even still i got 2 bills and my number is also barred.even in the last month i have changed my plan and even doc also given to change but this thing also not done by idea side. In a simple way idea people not wont to complete my conplain but they only want to charge and cheat the people. Now this is my last complain done if resolution not done from idea side i will surely sue for the same. I have all my conplain number, name of the people whom i talked with and proof of doc which i have submitted to idea store.

Hardik Patel
7600801198

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3 thoughts on “Idea Telecom Complaint – Wrong Plan Selected By Idea Even Change Of Plan Is Not Done.

  1. Dear Customer,

    We regret the inconvenience caused to you. We have your contact details. We will get back to you shortly.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Dear Customer,

    We wish to affirm that your complaint for billing dispute has already been initiated by us, under reference number C1-65713693976 and you shall hear on the same at the earliest. For further assistance, kindly contact Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

  3. Dear Customer,

    As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

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