IdeaCellular Limited Complaint – Complaint Deduction- Dialer Tone‏ Charges‏

Subject: Complaint Deduction- Dialer Tone‏ Charges‏
My Name: Piyush Kaptan
My City: Vadodara,Gujarat,India
My Complaint Against: IdeaCellular Limited
Complaint Category: Idea Complaints
Claim Amount (Approx.): 250
My Complaint Description:
Automatically activated dialer tone from my side i have no given any types confirmation through massage / email through regarding dialer tone activation and my idea pospaid no. 9824128331 received confirmation massage for dilaer tone activation & charges for rs.249 @ 1 year applicable messages from idea official portal. & deduction in my postpaid no.9824128331 for dialer tone charges rs.249. & added in my pending bill amt. Rs 596.

So i kindly request to you please take action against for this matters. So i have also talk to customer care but not be satisfied with him/her.so i have request to you please refund amt. Rs.249 in my ides bill Aug – 2015.

My idea Postpaid plan : NEBD CUG 99(821)

My idea Mobile no. : +919824128331

Thanks & Regards

Piyush Kaptan
HR& IR Executive
Sterling Addlife India Limited
Location: Gujarat

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2 thoughts on “IdeaCellular Limited Complaint – Complaint Deduction- Dialer Tone‏ Charges‏

  1. Dear Customer,

    We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

    Thanks & Regards,
    Customer Care, Idea Cellular

  2. Dear Customer,

    We have thoroughly checked Idea account details and it is found that the charges levied in your Bill towards VAS are correct as per plan assigned. For further assistance, kindly contact Idea customer care helpline.

    Thanks & Regards,
    Customer Care, Idea Cellular

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