Subject: Complaint Deduction- Dialer Tone Charges
My Name: Piyush Kaptan
My City: Vadodara,Gujarat,India
My Complaint Against: IdeaCellular Limited
Complaint Category: Idea Complaints
Claim Amount (Approx.): 250
My Complaint Description:
Automatically activated dialer tone from my side i have no given any types confirmation through massage / email through regarding dialer tone activation and my idea pospaid no. 9824128331 received confirmation massage for dilaer tone activation & charges for rs.249 @ 1 year applicable messages from idea official portal. & deduction in my complaintpaid no.9824128331 for dialer tone charges rs.249. & added in my pending bill amt. Rs 596.
So i kindly request to you please take action against for this matters. So i have also talk to customer care but not be satisfied with him/her.so i have request to you please refund amt. Rs.249 in my ides bill Aug – 2015.
My idea Postpaid plan : NEBD CUG 99(821)
My idea Mobile no. : +919824128331
Thanks & Regards
HR& IR Executive
Sterling Addlife India Limited