Subject: refund with interest
My Name: Hardeep Kaur Bhatia
My City: Ahmedabad
My Complaint Against: Inalsa Appliances
Complaint Category: Manufactgurers & Dealers
Claim Amount (Approx.): 7600+ Interest @9% from 13-09-200 to till date
My Complaint Description:
Title : Inalsa Food processor model no. 505
Complaint Details : I had purchased Inalsa food processor Model no. 505 on
26.9.1996 for Rs. 6100/- As the same was not working properly, I made many
oral and written complaints and got it repaired from time to time within
warranty period. But, as it did not work properly even after repairs, I
was advised by Shri AJay Khanda, Gen Manager,Inalsa Appliances Limited to
send the unit to New Delhi vide their letter dated 15.9.1998 as they
agreed to refund my amount. However, , I had returned it back to them by
Airway Bill no. 131189 by paying Rs. 500/- and it was received by them on
20.11.1998.As nothing was heard from M/s Inalsa , a case (Complaint no.
804/2000) was filed on my behalf by Consumer Edu. and research Society,
Ahmedabad before the Consumer Dispute Redressal Forum . The case was
decided by the Forum on 21.10.2005 in my favour and all the money was
ordered to be refunded to me within one month , but, M/s Inalsa Appliance
Ltd has not paid refund, interest etc to me till date despite many
years have passed..
Consequences : Rs. 6100/- Cost of the food processor.
Rs. 500/- goods return charges,
Rs. 500/- Complaint charges
Rs. 500/- Mental harrassment.
Interest @9% from 13.9.2000 to till date,etc