India Infoline (IIFL) Complaint – Deduct Amount Without My Knowledge

Subject: deduct amount without my knowledge
My City: ahmedabad
My Complaint Against: india infoline (IIFL)
Complaint Category: Stock Brokers
Claim Amount (Approx.): 1500.00
My Complaint Description:
Dear Sir,
I have demat account in india infoline (IIFL) in ahmedabad.
I have open this account under the scheme of no maintenance charges.
at the time of opening the company person told me that no maintenance charges paid for liftime so i open a demat account in IIFL. Now i m not operating this account from last 4 to 6 years and they deduct approx 1500 rs. from my account,
Today (31.8.16) i called my RM miss Reema told me that due to company policy change in 2015 your account will change maintenance automatically. at time of opening account the representative clearly told me if you are not trading in your account, you don't have to pay any maintenance charges. but now they have charged me above amount in my account without informing me by calling.
so i have to complain about it, and hope you help me out,
thanking you.
IIFL Employee Miss Reema Phone no. 079-61999333.
IIFL Ltd, opp. law garden, ahmedabad.

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