Subject: Cut extra money and harassement
My Name: Sandip Miyani
My City: Surat
My Complaint Against: IndiaMart
Complaint Category: Advertising Media
Claim Amount (Approx.): 2000
My Complaint Description:
I have taken service from indiamart for advertising my product. But after some time I want to close my account on indiamart due to my personal reasons. So, on 7th may I Have email indiamart customer support for closing my account.
After that customer care executive call me and inform me that as per company policy account will remain open for next 3 months from the date of closing application and fees will be deducted during this period. This looks like awkward to me but at that time agreed for that due to no proper knowledge.
But today till 17th sept they have not closed my account and deducted fees of 4th months also without any proper reason.
After talking with account manager of indiamart on today I didn't find any satisfying answer and they have refused to give refund which they have extra deducted.
Pl.help me in this regard.