Complaint – Refund Problem

Subject: Refund Problem
My Name: subhash dodia
My City: Naliya
My Complaint Against:
Complaint Category: Others
Claim Amount (Approx.): 350
My Complaint Description:
I have order Spyker watch order no-17598507 on 3rd jan2016. as per shown in site my product should have been shipped within 2 days but till 06 days after ordering product didn't shipped so, I have canceled order on 09th jan 2016. But till date I didn't receive refund of the same.
when I have called customer care they told me it will take maximum 48hours to cancel order but it has been 25 days I didn't receive any confirmation regarding my refund.

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