Infocus Mobile India Limited Complaint – After Sell Service

Subject: After Sell Service
My Name: Harsh Patel
My City: Surat
My Complaint Against: Infocus Mobile India Limited
Complaint Category: Mobile Companies
Claim Amount (Approx.): 8100
My Complaint Description:
I bought a infocus M330 online by Snapdeal.After 2 to 3 months my smartphone was not charging properly and also it's bettary drain fastly as comper to normal usage.That's why i gave my smartphone to offisial Infocus Service center for repairing under warrenty service on 21 october 2015. After 8 days they returned me my smartphone and said " your smartphone is now OK". I checked it on my home on the spot when reached at my home i found those issue again means they didn't repair my smartphone in 8 days.That's why i again submit my smartphone at Service Center for repairng again.After 11 days when i called them to know my smartphone's current status they said the part that they going to replaced by new one send from company is also faulty that's why i have to wait for around 10 days more to get back my smartphone . Even the company doesn't provide stand by smartphone for temperery use. Due to this such a bad service from company and service center , i have not other smartphone to use till i get back my phone so it's to difficult without my phone.
I hope Grahak surksha Kendra will take action against Company and Service Center.

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One thought on “Infocus Mobile India Limited Complaint – After Sell Service

  1. My Name: Arvind Sinha
    My City: Dehradun (U.K.)
    My Complaint Against: Infocus Mobile India Limited
    Complaint Category: Mobile Companies
    Claim Amount (Approx.): 11999
    My Complaint Description: InFocus M810 16 GB Gold DISPLAY PROBLEM
    order no – 8680468450 i have purchased infocus M8 10 16 gb gold phone from snapdeal. I have facing problem in Display colour lines and heating problem also and i also visit near by Service centre (Ujjawal Telecom Dehradun).but he said that mobile thrown on surface by me but i have proof because in my phone no any damage or broken in display.other detail is given below

    Name- Arvind Sinha
    Add.-E-Durables C-5 UPSIDC Ind. Area Selqui Dehradun (U.K.)
    Mo.No.-9720106822
    Pin.No.-248197
    Invoice No-S43384/15-16/12439 Dt.29/09/2015
    Item code-HA1339528
    SUB Order No.-11081299402
    IMEI No.-352546061048472
    Value-11999 –
    Seller Name-VRP Telematics Private limited -Telan
    GKE Private ltd. S.No.211/A,212/A,212/B Gundla Pocham Pally Vilage Mechal Road Ayodhya X Roads Ranga Reddy Dist. City-Secunderabad State Andhra pradesh Pin No.500014.

    I hope Grahak surksha Kendra will take action against Company and Service Center.

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    Thanks & regards
    Arvind Sinha
    9720106822

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