Subject: Defective Lenovo Battery For Lenovo Vibe K5 – No replacement or refund
My Name: PRASHANTH ITAGALLI
My City: Bangalore
My State: Karnataka
My Complaint Against: insasta.com – – 9594866910, 8104834516
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 625
My Complaint Description:
This company is Fraud. I had ordered Lenovo Replacement Battery For Lenovo Vibe K5. Order ID: #71584.
The battery turned out to be defective as it had Very poor power backup. Battery getting discharged very quickly and not withstanding even for 3 hours after full charge.
When battery is less than 40%, battery gets drained so quickly that the phone gets automatically switched off.
Subsequently I raised return request. Return ID: #1972
Date Added: 19/10/2018
There was no response from them. Everytime when I used to call them to enquire about return request, they would say that in one or two days their person would come to pick the item and carryout replacement. Till now even after more than 4 weeks nobody has come and they are simply fooling us by telling same thing again and again.
If possible, someone sue them for the fraud they commit. My sincere suggestion is – DONT BUY ANYTHING from this website.