Subject: Internet is not working properly
My Name: Parin Shah
My City: Ahmedabad
My Complaint Against: Spidigo Internet
Complaint Category: Internet Services & Websites
Claim Amount (Approx.): 15000
My Complaint Description:
Glad to get the good support team of Grahak Suraksha Kendra.
This is Parin Shah from Ahmedabad, Gujarat. And I'm writing for my bad Internet Connection since last one and half year.
I'm using Spidigo Internet since last 4 years but from last One and half year Either I'm not getting Speed or many times my connection was off. They commit to change device every times and they changed device 4 times but still the issue is same. None of the engineer visit to check the issue and when I register a complain everytime they said called back your problem is resolved but no one visited the place and check about the issue. I register 5 complains in last 7 days and ask for money back.
Now the person who commit me Everything (Vipul – 7819813728) is not receiving my calls.
Its nice if you can help for this. I want to change the connection but they are not refund the money as well not giving proper answer for my complains.