Subject: Poor Service
My Name: Krushnakant Mehta
My City: Ahmedabad
My Complaint Against: Spidigo Internet
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.): 500000
My Complaint Description:
It's been about an year to take service from spidigo internet. Bit till date my internet is not working properly. I have raise complain so many time to spidigo customer (more 100 time) care and also done bunch of email on [email protected] for better result, but till date i did't get good service. Also, spidigo promise to solve complain in 24 hours when they come for marketing at my office. Now they say it will take 48 working hours (it means 6 working days – one type of trick language) to solve problem.
Please note my office work is 100% depend on internet and without internet i can not do anything. Also, I have send one email to terminate my connection, but till date spidigo didn't answer. Also, I have lost many order due to spidigo poor service. Please help me on this ASAP.