Subject: Internet service Not working
My Name: sandeep chatterjee
My Contact Email ID: [email protected]
My City: Ahmedabad
My Complaint Against: Spidigo Internet service provider
Complaint Category: Broadband/Internet Services
Claim Amount (Approx.):
My Complaint Description:
I have been facing Internet connectivity with my Spidigo services.
From Friday 5th June 2015, the internet was off most of the time.
Thinking it to be a maintenance break we thought it might come on in a few hours.
However it did come on but for few minutes.
We recorded a complaint on Sat 6th June in Afternoon and we received a confirmation via a message on our mobile that our problem will be solved.
However on Sunday afternoon we received a text that our complaint has been closed.
We are still without internet services and after a second call our complaint got opened with a promise that an engineer will soon solve the connectivity issue.
But till now no engineer has solved the issue.
We are stuck without an internet service whereas we renewed our scheme for next 6 +1 months on Thursday only.
The username is in the name of my wife and the complaint number is 150605805.
I cant take this irritating and frustrating attitude of spidigo guys any more where we customers are taken for a ride with fake promises of complete internet connectivity and full service.
I am also planning to launch a social mesia complain against spidigo services if my problem is not solved within 24 hours
Hope you look into the matter and help us