Subject: DEFECTIVE MOBILE PHONE
My Name: RAJAN VARU
My City: GONDAL
My Complaint Against: INTEX
Complaint Category: Mobile Companies
Claim Amount (Approx.): 8888.00
My Complaint Description:
Greetings for the day !
I am Rajan Varu, From Gondal (dist- Rajkot, Gujarat) , I would like to file a Complaint against Intex Technologies (I) Ltd. for their Defective Smartphone and harassment made by their associates.
My Complaint Details is as per follows:
Nature of Complaint :
1. Battery not getting fully charged in smartphone.
(this Problem Started within 3 months from date of purchased)
2. it does not shows or connects 3G – networks. (model name shows it's 3G-4G compatible !)
3. smartphone gets hanged while using any applications.
4. from date of purchase to till the date, smartphone been repaired 5 times after too much harassment by Intex Technologies (I) Ltd. and their associates of my areas.
PRODUCT COMPANY: Intex Technologies (I) Ltd.
Product Name: INTEX CLOUD SWIFT 4G – 3GB RAM / 16GB ROM
IMEI NO: 911475500006988
ITEM CODE: DC2266972
ORDER NO: 10321297859
SUB ORDER NO: 13080506239
Date of purchase : 28-november-2015
INVOICE NUMBER: S374EB/15-16/64756 DTD-28/11/15
TOTAL AMOUNT ON INVOICE: 8888.00
DISPATCHED VIA – VELEX , (DOC (AWB) .NO : 92218961391)
SELLER : GOLYAN INDIA,
KHASRA NO.15/17, 24, G/F,
VILLAGE SAMALKHA, DELHI-110037
(COMPANY'S VAT TIN 7256939828 / CST NO: 7256939828)
ORDERED VIA : SNAPDEAL.COM
After doing such too much affords smartphone does not working Properly.
And after Tons of Sincere Requests and Fair arguments, Company and their associates who handled – my calls and Repair Jobs are not intend to Replace the Faulty Smartphone. As they're intend to West the Warranty Time Limits by doing such Propagandas.
You are Requested to please help me to file My Complaint and Do Needful Legal Procedures.
Add: C/O. Dasi Jivan School
Gokuldham Society, Behind Bhakti Hospital,
Gondal, Dist: Rajkot