Subject: sir, i parchase one new intex company mobile before one month but company taken charges to me.
My Name: jaydeep parmar
My City: jamnagar
My Complaint Against: intex mobile phone (plus point show room owner rajubhai)
Complaint Category: All Consultants
Claim Amount (Approx.): 7200/-
My Complaint Description:
jay hind, i inform to sir here in jamnagar one show room plus point in limda line and his woner name is rajubhai.
one purchase before one month one intex phone for rs 7200/- . son dated 09/05/2016. bill no is 737 mobile imei no is 911499900199581 this mobile is same day is not working properly return i go to show room and inform to mr rajubhai show room owner hi said to me i will change this mobile because this mobile is faulty. after this he give me second mobile phone. and second mobile phone bill no is LL-739,IMEI NO IS 911499900221625.DT 09/05/2016.
But this second mobile is also not proper working and touch screen is not proper working and phone is so over hitting my ear is not touch the phone return i go to show room after two days then rajubhai said to me this is a indain company you use this phone then he automatic working properly. then after one month for of parchacing i go to return show room and said to mr rajubhai please slowed this and no any type of open the spare part open without my permission so hi said sir this phone is only need to software update you taking at evening same day.
but after 2 hours jamnagar intex service station calling to me. sir your mobile phone is need to repairing work and rs.2750/- is need to new touch panel. so i said hem why you open my phone this phone is under warranty and i said to mr rajubhai dont open my phone without my permission. so service station said mr rajubhai give to me permission to open your phone .
then i call to company CSR(mr gopal gadhvi)at Ahmadabad so he calling to mr rajubhai and dis cause this to rajubhai told him this customer is not right. you not support him. then mr gopal csr is calling to me and said you go any where and right any type of FIR against company and show room you shall not any type com plane against me. you go any where. so sir i very very requested to you sir please help me for this.