Jabong.com Complaint – Not Giving Product On The Given Time And Refuse To Refund Full Money Back

Subject: Not giving product on the given Time and refuse to refund Full money back
My Name: Ravi Visavadia
My City: Rajkot
My Complaint Against: Jabong.com
Complaint Category: Couriers & Parcels
Claim Amount (Approx.): 1034
My Complaint Description:
I ordered a sunglasses from Jabong my order id is 161013552544267.
And they game me delivery date 21th oct 2016.
The order value is 1033.
Now due to their some technical issues they will not able to deliver product at time on 21st oct.
The product will deliver on 25th oct.
So i tell them to cancel my order and refund my money back.but they refuce to pay my full money they are deducting my 99 rs. as handling charges..
If they are not able to delIver product on time than why shouldni bear 99 rs. Handling charges.
Please help me out.

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