Jabong Complaint – Release My Money

Subject: Release My Money
My Name: Krishna Chitroda
My City: Junagadh
My Complaint Against: Jabong
Complaint Category: Fashion & Jewelry
Claim Amount (Approx.): 2523.91
My Complaint Description:
ORDER No: 150619517692445
Date: 19/06/2015

Dear Sir,
My self Krishna here i am complaining against jabong. i ordered puma belly shoes from jabong on 19/6/2015 after long time i received my parcel and when i open it it seems totally different and cheap product received. on that time i was took it lightly and then i straight away called to customer care and ask the issue and as per their instruction i self ship to their warehouse address. after receiving the parcel they straight away reply me that this is not product what we sent you this is cheap and local product and talk with me very rudely and then they denied my request. on that time they told me we will check and let you know. after long time i didn't receive any single call from jabong side and today i loose my patient and called them straight away and when i talk them i was surprised that he straightaway told me that we will not give you refund when i tell them every possibilities he told me that mam do that whatever you can but we will not refund you and cut the call now please help me to solve this issue and also they are not taking stand for customer policy and arguing like child.

Krishna Chitroda

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One thought on “Jabong Complaint – Release My Money

  1. Hey Krishna

    I like to inform you that the product failed our quality check process. Thus the product is re-dispatched at your shipping address and will be delivered within committed time frame.


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