Kenstar Air Cooler Complaint – Defective Product

Subject: Defective Product
My Name: Mitesh Parikh
My City: Vadodara
My Complaint Against: Kenstar Air Cooler
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 8800
My Complaint Description:
Dear sir,

I had purchased Kenstar Air Cooler on dt. 04/14/2016, Since than i have complained 4 times for differnt reason, Product sold to me is Defective.
1. Complain REF # AHM2504160464 Dtd # 04/25/2016.
2. Complain Ref # AHM0405160193 Dtd # 05/04/2016.
3. Complain Ref # AHM1805160176 Dtd # 05/18/2016.

Customer service center head Chirag Bhatt has Replaced PCB & Motor. But it was not given satisfactory result.

Requested to Replace the Defective Product with New Product or Return the Money Back to me.

Thanks,
Mitesh G Parikh.

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2 thoughts on “Kenstar Air Cooler Complaint – Defective Product

  1. Dear Mitesh Parikh,

    Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [email protected] and kindly mention your complaint no. in your subject line.
    Thank You for your cooperation.

    Regards,
    Videocon Online Team

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