Subject: Fraud Calls
My Name: Arpan
My City: surat
My Complaint Against: HDFC ERGO , Ms Kiran Kotian
Complaint Category: Insurance Companies
Claim Amount (Approx.): 7000
My Complaint Description:
HDFC ERGO General Insurance Company Ltd
Today at 11:56 AM i got a call from Ms Kiran Kotian (022-61543600)
representing HDFC Ergo Insurance company and said she is calling from HDFC ERGO, Head office, Mumbai
Having all the details of my policy, and insisting me to renew my policy
when i asked her to send me an email,
She asked me my email , which is there in HDFC ERGO records
she said due to system issue, she cannot get the email id
i asked her official email id , she refused to give
i asked her Manager email id or mobile number, she refused.
This type of call from HDFC ERGO have received many time , but i have not taken it seriously.
Please let me know the above executive is working for your company ?
otherwise i need to file a case against them
I would request you to revert with the confirmation saying
1) whether Ms Kiran Kotian is working for your company ? and
2) 022-61543600 is your officlal HDFC ERGO Number ?
Hope to get a reply soon
Thanks & regards