HDFC ERGO , Ms Kiran Kotian Complaint – Fraud Calls

Subject: Fraud Calls
My Name: Arpan
My City: surat
My Complaint Against: HDFC ERGO , Ms Kiran Kotian
Complaint Category: Insurance Companies
Claim Amount (Approx.): 7000
My Complaint Description:
HDFC ERGO General Insurance Company Ltd

Dear Sir

Today at 11:56 AM i got a call from Ms Kiran Kotian (022-61543600)
representing HDFC Ergo Insurance company and said she is calling from HDFC ERGO, Head office, Mumbai

Having all the details of my policy, and insisting me to renew my policy
when i asked her to send me an email,
She asked me my email , which is there in HDFC ERGO records
she said due to system issue, she cannot get the email id
i asked her official email id , she refused to give
i asked her Manager email id or mobile number, she refused.

This type of call from HDFC ERGO have received many time , but i have not taken it seriously.

Please let me know the above executive is working for your company ?
otherwise i need to file a case against them

I would request you to revert with the confirmation saying
1) whether Ms Kiran Kotian is working for your company ? and
2) 022-61543600 is your officlal HDFC ERGO Number ?

Hope to get a reply soon

Thanks & regards

Arpan Jha

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4 thoughts on “HDFC ERGO , Ms Kiran Kotian Complaint – Fraud Calls

  1. Dear Sir

    At our outset, we apologize for the inconvenience caused to you.
    Request you to please share your contact details to resolve your query.

    Please feel free to contact us on Toll- Free no.: 1800-2-700-700 (from any Landline & Mobile)1800-226-226 (from MTNL or BSNL Phone) or email us at [email protected]

    HDFC ERGO Team

  2. Dear Mr Arpan,

    We await your revert with your contact details, kindly share the same within three days so that we can resolve your issue at the earliest.

    HDFC ERGO General Insurance

  3. Dear Mr Arpan,

    Since we have not received any communication about the required details to resolve your query, we consider it to be resolved.

    For any further queries please feel free to call our Toll-Free:
    1800-2-700-700 (from any Landline & Mobile)
    1800-226-226 (from MTNL or BSNL Phone )

    HDFC ERGO General Insurance

  4. I think this gentleman has already provided the required details. Can you just answer the question in the open forum confirming if this Ms. Kiran Kotian works for HDFC ERGO or not?

    I have also been getting calls from this number on a daily basis even after asking them not to call me.


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