Kuchina – BMT Group Complaint – Fraud

Subject: Fraud
My Name: Bipasha Mukherjee
My City: Kolkata
My Complaint Against: Kuchina – BMT Group
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 5000
My Complaint Description:
Subject: Kuchina – BMT Group service not provided after total cash payment
My Name: Bipasha Mukherjee
My Contact No.: 9339525748
My City: Kolkata, West Bengal
My Complaint Against: BMT Group – Kuchina/ Balaram Mukherjee, Nilanjana Mukherjee
Complaint Category:Electronics Appliances
Claim Amount (Approx.): 5000
My Complaint Description:
I am Bipasha Mukherjee, resident of Kolkata, West Bengal. I would like to state that, I got a call from unknown no (8961951672) Name : Nilanjana Mukherjee, assured me that they will be providing Kuchina service for 5 years by charging 5000 in cash. On keeping order in the toll free no : 18008337717, they sent their representative, Balaram Mukherjee (8479906001) with in 2 hr in my home and took the chaque and assured me that they will be providing service within 72 hr by 21st May,15. But after completing 4 days, when I try to contact them, I got to know that it is part of BMT Group and they are ignoring my order by saying that my receipt has not been confirmed from Kuchina, which has to be sent my registered email id.
After calling so many times, neither am getting my cash back nor Service of Kuchina for which I paid 3600 rs cash to them.
Please find below contact details which is mentioned in the receipt :
121, Raipur Road Kolkata – 7000047, W.B
Mob: +91 8272967177 / 8961951672
Customer Help Line – 1800 833 7717, Tel: +91 033 6500 5556
Email: [email protected]

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