Subject: Low quality products and not taking responsibility of it by providing excuses
My Name: TUMPA DAS
My City: kolkata
My Complaint Against: LALANI INFOTECH LIMITED
Complaint Category: Electronics Appliances
Claim Amount (Approx.): 14000
My Complaint Description:
I tumpa das proprietor of ELEGANT COURIER SERVICE address-280 b.b. ganguly street kolkata-700012 have purchased a CC tv camera hike vissionds-2ces6cot (3.6mm) from Lalani infotech limited address-1A Khetradas lane kolkata-700012, on 2.6.2016 by paying the total amount of Rs-14000/-through advance cheque . The CCtv camera was set up in our office on 03.06.2016.
The CCtv camera stopped working just after a week from the day of set up and a worker of Lalani Infotech fixed it again after we called them several times but after almost a week it stopped working and a worker from the company again fixed it in exchange of rs-120/- .The camera again stoped working on 27.8.2016 and now we contacted Lalani infotech directly and demanded an explanation for serving us such low quality products but they did not provide any proper response and gave numerous excuses and recommended us to buy the product again the camera is now left unusable which is threatingthe security of my office . We have been deceived by the company with such low quality products and hence request you to take proper actions them as soon as possible.
i will be highly obliged for your kind actions. All services bills payment receipts, papers of the product has been attached within…
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