Subject: HAND SET DOES NOT WORK
My Name: BHOLA KUNDU
My City: KOLKATA
My Complaint Against: LENOVO AND HIS SERVICE CENTER: SYSTEM & SERVICES
Complaint Category: Handset Compalints
Claim Amount (Approx.): 7000/-
My Complaint Description:
I am purchase a Lenovo A6000 plus smartphone that IMEI No- 867371023538637 and 867371023538645, Serial No- HBOFX05Q on 26/06/2015, Invoice No- DEL20150600300208 from WS Retail Services Pvt.Ltd.(Flipkart). From first day it was problem Over heating. On 23/02/2016 hanset does not work. I give it to Lenovo authorised service center Systems & Services at 195, Barasat Road, Barrackpore, kol- 122 on 24/02/2016 they verbaly commited to delivered withen 10 days but now does not delivered that Phone. I am visited the service center on 27/02/2016, 01/03/2016, 08/03/2016, and immidiate E-mail to Lenovo at email@example.com and call on help line no- 180030007678 on 15/03/2016 and 25/03/2016 that Ref no – 220742561. But i did not get any response from their end.
So please take immideate action and give me proper solution.