LENOVO, Cloud Tail India Pvt. Ltd., Anjaneya Infrastructure Project No-38 & 39, Seukya Road, Hoskote Taluka, Bangalore Rural District, Bangalore – 560067 Complaint – Faulty Mobile Replace Or Refund

Subject: Faulty Mobile replace or refund
My Name: Maulik Bhoraniya
My City: Morbi-363641, Gujarat
My Complaint Against: LENOVO, Cloud tail India Pvt. Ltd., Anjaneya Infrastructure project No-38 & 39, Seukya Road, Hoskote Taluka, Bangalore Rural District, Bangalore – 560067
Complaint Category: Mobile Companies
Claim Amount (Approx.): 15000
My Complaint Description:
Respected sir/ma'am, I (Maulik Bhoraniya mobile no. 7567518441 or 8460246247) user of Lenovo Zuk Z1 (Space Grey) mobile. I have purchase mobile on dt-26/05/2016 and I have got faulty mobile without any fault by me. So obviously it was company fault. My mobile detail mobile company: Lenovo Zuk Z1 (Space Grey) B01DDP7US8 IMEI no: 865374020662246 purchased online from Cloud tail India Pvt. Ltd., Anjaneya Infrastructure project No-38 & 39, Seukya Road, Hoskote Taluka, Bangalore Rural District, Bangalore – 560067 Even I give it to company's service station in Rajkot Gujarat near Tagore road in ANIL SERVICES which is Lenovo service centre. 23 July 2016 is a date on which i gave my mobile to service station and they said that u got it back in 10 day. after 10 day they said that it was not done because company not give parts and technical issue so i say ok, again after 4 day i call and they answer your mobile parts is not available. minimum 7 days take for repair they give same answer to me. what it was? i am customer or foolish? I said that if company is not provide you parts then its your fault you should tell me that your mobile got repair in 10 day i have no problem. But this stupid excuses is such a misbehave with me. Even they say in call that u can get your mobile and I have take my mobile but I got my phone back and then after with in 1 day that issue again arise in my phone. This type of rude behaviour i never accept from valuable brand like Lenovo. I just now call to company's toll free number many times and they just give another excuses. i want to complaint about it to LENOVO COMPANY but there is no complaint number they refuse to give customer complaint number. Now as a customer i felt many losses so i complaint to you and as well as CONSUMER FORUME of GUJARAT for my rights and mobile. and also i can claim for my losses to company as well. i hope i got immediately got judge from company otherwise i got it from Gujarat high court. Thank you.

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4 thoughts on “LENOVO, Cloud Tail India Pvt. Ltd., Anjaneya Infrastructure Project No-38 & 39, Seukya Road, Hoskote Taluka, Bangalore Rural District, Bangalore – 560067 Complaint – Faulty Mobile Replace Or Refund

  1. Sir I purchase Samsung memory card 32GB class 10 micro SDHC CARD( up to 48 Mbps speed)
    B00WMCB8YQ at RS 698 but it remain faulty within 6 month . Hence please provide one my memory card on given address. Regards

    My add Vinod yadav
    C/o Shankar yaduwanshi , at Sirso. Teh-murtizapur, dist Akola, maharashtra

  2. Today i ve received viewsonic monitor model VA1903a ,from your company.but i ve not received the warranty card for this product.kindly send the warranty card to my address.
    Thank you, with regards, K. Ramachandran, 186/11, sakthivinayaha towers, sreenagar, Erode. Tsmilnadu. 638012.

  3. महोदय, मैंने अमेज़ॉन के माध्यम से एक लेनोवो पॉवर बैंक PA13000 13000 MAH का आर्डर सँख्या 408-7464810-6900315 दिनाँक 27/07/2017 को खरीदा जोकि अभी से ही चार्ज नहीं होता है उक्त0पॉवर बैंक वारण्टी पीरियड में है आपके द्वारा इस तरह का डिफेक्टिव पॉवर बैंक ऑनलाइन शॉपिंग करने पर भेजा गया है जोकि अत्यंत खेदजनक है इस लिये मेरे पॉवर बैंक को यथाशीघ्र बदलकर दूसरा पॉवर बैंक देने का कष्ट करें साथ ही यह भी सूचित करने का कष्ट करें कि पॉवर बैंक बदलने की क्या प्रक्रिया है।
    धन्यवाद।

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