LENOVO, Cloud Tail India Pvt. Ltd., Anjaneya Infrastructure Project No-38 & 39, Seukya Road, Hoskote Taluka, Bangalore Rural District, Bangalore – 560067 Complaint – Faulty Mobile Replace Or Refund

Subject: Faulty Mobile replace or refund
My Name: Maulik Bhoraniya
My City: Morbi-363641, Gujarat
My Complaint Against: LENOVO, Cloud tail India Pvt. Ltd., Anjaneya Infrastructure project No-38 & 39, Seukya Road, Hoskote Taluka, Bangalore Rural District, Bangalore – 560067
Complaint Category: Mobile Companies
Claim Amount (Approx.): 15000
My Complaint Description:
Respected sir/ma'am, I (Maulik Bhoraniya mobile no. 7567518441 or 8460246247) user of Lenovo Zuk Z1 (Space Grey) mobile. I have purchase mobile on dt-26/05/2016 and I have got faulty mobile without any fault by me. So obviously it was company fault. My mobile detail mobile company: Lenovo Zuk Z1 (Space Grey) B01DDP7US8 IMEI no: 865374020662246 purchased online from Cloud tail India Pvt. Ltd., Anjaneya Infrastructure project No-38 & 39, Seukya Road, Hoskote Taluka, Bangalore Rural District, Bangalore – 560067 Even I give it to company's service station in Rajkot Gujarat near Tagore road in ANIL SERVICES which is Lenovo service centre. 23 July 2016 is a date on which i gave my mobile to service station and they said that u got it back in 10 day. after 10 day they said that it was not done because company not give parts and technical issue so i say ok, again after 4 day i call and they answer your mobile parts is not available. minimum 7 days take for repair they give same answer to me. what it was? i am customer or foolish? I said that if company is not provide you parts then its your fault you should tell me that your mobile got repair in 10 day i have no problem. But this stupid excuses is such a misbehave with me. Even they say in call that u can get your mobile and I have take my mobile but I got my phone back and then after with in 1 day that issue again arise in my phone. This type of rude behaviour i never accept from valuable brand like Lenovo. I just now call to company's toll free number many times and they just give another excuses. i want to complaint about it to LENOVO COMPANY but there is no complaint number they refuse to give customer complaint number. Now as a customer i felt many losses so i complaint to you and as well as CONSUMER FORUME of GUJARAT for my rights and mobile. and also i can claim for my losses to company as well. i hope i got immediately got judge from company otherwise i got it from Gujarat high court. Thank you.

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One thought on “LENOVO, Cloud Tail India Pvt. Ltd., Anjaneya Infrastructure Project No-38 & 39, Seukya Road, Hoskote Taluka, Bangalore Rural District, Bangalore – 560067 Complaint – Faulty Mobile Replace Or Refund

  1. Sir I purchase Samsung memory card 32GB class 10 micro SDHC CARD( up to 48 Mbps speed)
    B00WMCB8YQ at RS 698 but it remain faulty within 6 month . Hence please provide one my memory card on given address. Regards

    My add Vinod yadav
    C/o Shankar yaduwanshi , at Sirso. Teh-murtizapur, dist Akola, maharashtra

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