Lenovo-Motorola Complaint – Water Damage To A Waterproof Device

Subject: Water Damage to a waterproof device
My Name: Mayur Chaudhari
My City: Uran
My State: Maharashtra
My Complaint Against: Lenovo-Motorola
Complaint Category: Mobile Companies
Claim Amount (Approx.): 20000
My Complaint Description:
The lenovo owned motorola company claims to provide a waterproof phone called moto x4. The terms and conditions state that the phone can be immersed in water upto 1m and for 30min. I own a moto x4 and my phone accidentally fell and that damaged my phone due to water. I either want a replacement for my device of want my phone to be covered under warrenty

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One thought on “Lenovo-Motorola Complaint – Water Damage To A Waterproof Device

  1. Hi Mayur,

    Greetings from Motorola!

    We are really sorry to hear that and deeply apologize for the bad experience you had, would like to get more information about your case, feel free to send us an email to [email protected] referring to this complaint.

    Regards,
    Motorola Support

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