LG Complaint

Subject: LG REFRIGERATOR COMPLAINT
My Name: ILYASBHAI VOHRA
My Contact No.: 9924252433
My City: Godhra
My Complaint Against: LG
LG’s Contact Details: LG SERVICE
Complaint Category: Others
My Complaint Description:
Dear Sir / Madam

I HAVE PURCHASED 285 LITRES LG REFRIGERATOR FROM J.J.ENTERPRISE SAKAR COMPLEX, KALAL DARWAJA, GODHRA 389001 WITH BILL NO.1849 DT., 03/12/2013. WHENEVER, THE DOOR OF THE REFRIGERATOR IS OPENED AND CLOSED, THERE IS A NOISE AND THE SAME HAS BEEN REPORTED TO THE CUSTOMER CARE(OUR COMPLAINT NO. RNA-131216055974) THE PROBLEM PERSISTS SINCE THE DAY OF PURCHASE. A LG SERVICE ENGINEER(MR. FIROZ – 090999-88901) CAME ON SECOND DAY OF PURCHASE AND SEEN THE DEFECT AND HE WAS NOT ABLE TO SOLVE THE PROBLEM AND HE WAS GIVING EXCUSES FOR THE SAME. WE HAVE SEEN ALL NEW REFRIGTOR TO CHECK THE NOICE BUT NO ONE REFRIGERATOR WERE NOICE.

THREE TIMES WE COMPLAIN TO LG CUSTOMER CARE AND ALL TIMES LG ENGINEER CAME AND WITH OUT ANY MAKING A REPORT WHETHER PROBLEM SOLVE OR NOT GONE FROM MY HOUSE. DOOR PROBLEM IS STILL THERE AND NOW NO ANY LG CUSTOMER CARE EXECUTIVE AS WELL AS DEALER TAKING SERIOUSLY OF OUR PROBLEM. WITH OUT CHANGING REFRIGERATOR DOOR PROBLEM WILL NOT RESOLVED HENCE I HUMBLE REQUEST YOU TO KINDLY LOOK IN TO THE MATTER AND RESOLVE OUR PROBLEM PLEASE…

THANKING YOU
ILYASBHAI VOHRA
98240 76556

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  1. Dear IlyasBbhai,

    We regret the inconvenience caused to you. We have made a note of your complaint and also shared the same with the concerned department. Our customer service personnel will address your issue shortly. For any further clarifications, please do write to us at: [email protected]

    Regards,
    LG Customer Support Team

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